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  • 10% discount code: GET10 for pickup in store
  • Showroom in Düsseldorf
  • Custom furniture made to measure

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Customer information & contact page

Your specialist for Chinese home decor

We are there for you if you need information or help.

During our opening hours:
Opening hours:
Monday to Tuesday 10am - 18pm
Wednesdays : closed
Thursday to Friday  10am - 18pm
Saturday: 10am to 16pm

Our customer service is available to you by phone, email and chat and is always ready to make your wishes possible.

Do not hesitate to ask us your request e.g. via the following contact form.

In addition, we would like to introduce our assortment to you personally. We invite you to visit our shop / showroom in Dusseldorf, in order to inspect the quality and range of our Chinese / asian furniture and home accessories.

On top of that, we grant a 10% discount for self-collectors on all large furniture.

 

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Frequently asked questions


1. Questions about Yajutang

1.1 Can I visit Yajutang?

Yes, you can!

In addition to our online shop for self-produced Chinese furniture, we run a warehouse sale in Düsseldorf Reisholz with more than 1000 square meters of exhibition space. You are invited to visit us at:

Nürnberger Straße 12, 40599 Düsseldorf.

Opening hours:

Opening hours:
Monday to Tuesday 10am - 18pm
Wednesdays : closed
Thursday to Friday  10am - 18pm
Saturday: 10am to 16pm

Parking spaces are sufficient to pick-up furniture and accessories for house and garden.

1.2 Since when does Yajutang Möbel GmbH exist?

1.3 Where did the furniture come from?

1.4 How are our furniture made?

2. Cancellation & Complaints

2.1 How can I cancel an order?

If you want to cancel an order, please first inform yourself in our cancellation policy about your rights and obligations. Your resignation must be made in writing in any case. Please use for your withdrawal the following PDF-template. In case of doubt, please contact us in advance.

2.2 How can I complain about an order?

3. Delivery & Shipping

3.1 Self pickup

You come from near Dusseldorf? Best!
Come and visit the shop of Yajutang Möbel GmbH in the heart of Düsseldorf. It is worth it!
As a self-collectors, you will not only benefit from our already very reasonable manufacturer prices, but will also receive a self-pickup discount of at least 10%.

It is possible to park directly in front of Dusseldorf's most beautiful showroom for Chinese furniture and to load your new piece of jewelery in the car or on the trailer. We are happy to assist you if necessary.

3.2 Delivery costs

3.3 Delivery times

4. Custom-made furniture

4.1 How does ordering bespoke furniture work?

In short, you tell us what you imagine - we will make you an offer and customize the furniture for you, if you accept it and make a down payment.

Experience has shown that it is helpful for both parties if you choose something as similar as possible from our range and tell us in which areas you would like a different version.
This concerns usually the dimensions and your desired color, but also the fittings and the design (number and type of shelves, drawers, doors, etc.).

Basically, we always try to implement all your individual wishes.

4.2 How long does it take to deliver my furniture?

4.3 What can be individualized?

4.4 What information does Yajutang need for an offer?

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Yajutang Möbel GmbH 5 / 5 Sterne - Reviews @ Google
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